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Returns / Exchanges

RETURN 

It is free to send items back at bambustøj.dk. You can create a return consignment note with GLS via our portal.

Replacement

If you want to exchange your goods, you must send the goods back to us and simply place a new order for the goods you want instead. When we receive your return package, we will refund the payment for the returned goods.
You can choose to either place a new order immediately, or wait until you get your money back for the return order.

You can create a return consignment note with GLS via our portal.

You can also choose to enter our store at Islevdalvej 146, 2610 Rødovre – Denmark and hand in the return.

Complaint

Fill out the complaint form below
Once the form is completed and submitted, you can create a return shipping letter. (By e-mail you will receive both a consignment note and a QR code – the QR code can be used to get GLS to print the consignment note for you.)
You can also choose to enter our store at Islevdalvej 146, 2610 Rødovre and submit the complaint. We still ask you to fill out our return form.

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