bambus
How to change an order after placing it
Short answer: Write to the shop straight away and give your order number. If your message reaches the order before it...
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What to do if you received the wrong item
Short answer: Take a photo of the item and the packing slip, and write to the shop straight away. Do not use the item...
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What to do if an item is missing
Short answer: First check whether the order was split into two shipments. If not, contact the shop with your order nu...
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What to do if the parcel does not arrive
Short answer: Check the tracking first, then the parcel shop and finally the neighbours. If the parcel is still missi...
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How to find your order again
Short answer: Your order confirmation is in your email, and the order number is at the top. Search your inbox for the...
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Small changes that actually count
Short answer: Three habits make the biggest difference: wash at thirty degrees, skip the tumble dryer and only buy fr...
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What you can measure at home
Short answer: You can count your garments, write down what you buy and read your machine's consumption. Those are thr...
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What weighs most in a clothing footprint
Short answer: The number of new garments matters most in clothing consumption, followed by how long they are worn. Wa...
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A plan for buying less
Short answer: Count what you have, write down what you need and buy only from the list on a fixed day. These three st...
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How to get more out of what you have
Short answer: Wash cooler, air dry, rotate between several identical items and mend things when they break. Four habi...
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What a fibre can become afterwards
Short answer: A recycled textile fibre can become new yarn, insulation, padding or industrial cloths. What it becomes...
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Why pure fibres are easier to recycle
Short answer: A fabric made of one fibre can be torn up and spun again without being separated first. That is the sim...
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