What happens at the warehouse before dispatch

Sep 20, 2026

Short answer: An order is picked from the shelves, checked against the order line, packed and labelled for shipping. The whole process usually takes just a few minutes per order, from the first item to a finished parcel.

The order reaches the warehouse

When you click order, it is sent from the webshop to the warehouse system. There it joins a queue with other orders. The system knows where every item is and groups orders that can be picked efficiently together. This happens automatically, so staff can start finding the items straight away.

Picking follows a route

The warehouse is laid out so the picker takes the shortest path past every item in the order. Fast-selling items usually sit close to the packing table. That applies to long-sleeve styles and small items alike. A good route saves time, so more orders can go out the same day.

Why each item has a fixed place

Every item has its own numbered shelf location. When a new delivery arrives, items are placed in their spot and the system records the quantity. That makes it easy to find the right size and colour and reduces the risk of mixing up items that look alike.

The check happens before packing

Item numbers are scanned and matched against the order, so nothing is missing and nothing extra goes in. If an item does not match, the system flags it before the parcel is closed. That also applies to bamboo socks for men and women, where colours and sizes can look similar.

Packing and labelling come last

The item goes into a bag or box, a label is attached, and the parcel goes to the carrier the same day. The packaging size is chosen to fit the contents. That goes for everything from bamboo boxers to large orders. The label carries the address and a barcode that follows the parcel.

When the parcel leaves the warehouse

The carrier collects parcels at set times. When a parcel is scanned at collection, tracking updates and you can follow it. From there it goes to a terminal, is sorted by area and continues to you. How long the rest takes depends on the carrier and the address.

When an order arrives in two parcels

Occasionally an order is split into two shipments. This happens when items sit in different warehouses or one item is temporarily missing. What is ready is sent, so you do not wait for everything. You get a tracking number for each parcel and can follow them separately.

What you can do yourself

Check the address before ordering, since an address error is the most common cause of delay. Order several items at once so they can be packed together. And keep an eye on the tracking message, so you know when the parcel is on its way.