PERSONAL DATA

PRIVACY POLICY

When you visit our website, various pieces of information about you and your usage of the site are collected. This information is used to determine the number of visitors to our site, which pages attract the most attention at different times, and the geographic locations of our most frequent visitors.

If you do not wish for information to be collected, you can opt out of the use of analytical cookies at the bottom of this page. Below, we have outlined the information that is collected and its purposes.

PUBLISHER

Copenhagen Bamboo ApS
Islevdalvej 146
2610 Rødovre
CVR: 38016687
+45 71 99 24 66
hello@copenhagenbamboo.com
Data controller: Michael Lauritzen

COOKIES

The website uses "cookies," which are text files stored on your computer, tablet, or mobile device to recognize your device, remember your settings, perform statistics, and tailor content accordingly. Cookies cannot contain harmful files such as viruses or others, and you have the option to delete or block them.

DATA COLLECTION

Personal Information
Personal information includes all types of information that can be attributed to an individual. When you use our website, we collect and process various pieces of this information, especially when you engage in online sales.

We typically collect and process the following types of information: a unique ID, technical information about your computer, tablet, or phone, your IP address, geographic location (country and city area), and the pages you visit. This occurs only while you are on our website.

Comments
When visitors leave comments on the website, we collect the data displayed in the comment form, as well as your IP address and browser information, to filter out spam.

Contact Forms
When you use our contact form submission options on the website, this information is stored and sent to our email system so that we can respond to your inquiries. Contact forms are not used for marketing, newsletter subscriptions, or similar purposes unless you specifically request this, and your data will not be shared outside the organization without relevance to the topic and your full consent.

Account
To the extent that you explicitly consent and provide the information yourself, we also process: name, phone number, email address, address, payment information, and other information you choose to enter. This typically occurs when creating an account or making a purchase.

Analytics Tools
To provide us with the best insights and data comparison for our website, we use the following analytics tools, based on the aforementioned anonymous data: Google Analytics.

You have the right at any time to opt out of our analyses. However, we appreciate your assistance in making our website better so we can understand what and where to focus our efforts.

SUBPROCESSORS

(Who we share your data with)

E-conomic: Accounting management.
Quickpay: Receiving online payments.
NETS: Receiving online payments.
Clearhouse: Receiving online payments.
Warehouse System: Used for shipping parcels to our customers.

DATA STORAGE

Security
We have implemented technical and organizational measures to prevent your information from being accidentally or unlawfully deleted, disclosed, lost, altered, accessed by unauthorized parties, misused, or otherwise processed in violation of the law.

In the event of a data breach, all our registered users will be contacted within 72 hours with information about which data has been lost and guidance on what to do. Our top priority in such a situation is to close the security breach to minimize data loss for users.

DATA PROTECTION

We value your data as we do our own, and therefore, we protect our (and your) data with the following initiatives, which we continually update: SSL encryption.

Data Retention Period
Users who create accounts on our website can view, edit, and delete their personal information at any time. Therefore, there is no limit to how long we retain this information.

Website administrators can also view and edit the information available in user profiles at any time. Analytical data is archived indefinitely to monitor and track our online growth and improve our activities. Our customer purchase records are archived in accordance with applicable Danish law.

Data Breach Procedures
We use an updated firewall that immediately notifies us if our security is breached, whether through a firewall breach or a password breach. We are alerted as quickly as possible, after which we can address the situation.

In addition, our firewall provides weekly updates on thwarted attempts against our security, as well as alerts regarding increased attempted activity, so we are always informed about potential attacks on our (and your) data.

DATA RIGHTS

Data Export and Deletion
You have the right to access the data we store about you. You can request to receive a file with the personal data we have on record, including all data you have provided to us.

You can also request that we delete all personal data. This does not include any data that we are obligated to keep for administrative, legal, or security reasons.

Please contact the data controller via email or phone as indicated at the top of this page.