Exchanging a size, how to make it easy

Short answer: Try the clothes on indoors with clean underwear, keep the tags and packaging, and pack them back in the parcel they came in. Then the exchange is simple. It is mostly about trying clothes on the right way and keeping what came in the package.

Try on without wearing

Put the clothes on indoors, look in the mirror and sit down. Raise your arms and lean forward a little. That is enough to judge the fit of items from the women's range. You do not need to wear clothes outside to know if they fit, and clothes worn outdoors are harder to exchange.

Clean underwear underneath

Try the clothes on with clean underwear. That keeps the item in good condition for the next person if you send it back. It matters most for trousers and close fitting clothes, where the fabric lies right against the body. It is a small habit, but it makes things easy for everyone if the size was not right.

Keep tags and bag

Clothes with tags on and in the original packaging can always be exchanged. So do not cut off the tags until you are sure the size fits, and keep the bag the garment came in. This applies to everything from men's most popular to the smallest items. Put tags and bag somewhere safe until you decide.

Pack it in the same parcel

Keep the parcel or envelope the item arrived in. It is the right size and can be reused when you send the item back. You avoid looking for new packaging, and the item is protected on the way. Close the parcel properly so it does not open in transit.

Buy one first

If you need several of the same style, buy one piece first and see how it fits after a day and a wash. If it fits, you can order the rest with confidence and avoid exchanging a whole pack. It takes a little longer, but you know exactly what you get. Add more afterwards from bamboo bra.

Check the fit before ordering again

If the size is wrong, notice where it fits badly. Does it pull across the shoulders, or are the sleeves too long. Is it too tight at the waist or too loose over the hips. That helps you choose the right size next time, and perhaps a different style if the cut does not suit your body.

Underwear is a special case

Underwear can usually be exchanged as long as the packaging is unopened. If the hygiene strip has been removed, it cannot. That is out of respect for the next customer. If you are unsure about the size, try it on over your own underwear without removing the strip, or buy one piece first.

Read the terms first

The deadline for exchanges and cancellations is in the terms and conditions on the shop's website. It also says whether you pay for the return shipping yourself. Read them before ordering, so you know what applies if the size does not fit. It takes a few minutes and saves surprises later.

Frequently asked questions

Can underwear be exchanged

Unopened packaging can usually be exchanged. If the hygiene strip has been removed, it cannot. So try underwear on with the strip in place, or buy one piece first.

How much time do you have

It is in the terms and conditions on the shop's website, along with the cancellation period. Read them before ordering so you know how long you have to try the clothes.

Do you pay for return shipping

It depends on the shop. Read the terms before ordering so you know in advance what it costs to send an item back if the size does not fit.