What a return means for transport

Short answer: A return doubles the transport for that item and adds an extra handling step. The best return is the one that never happens. Most can be avoided with a tape measure and a look at the size guide before you order.

The trip happens twice

The item first travels to you, then back to the warehouse, and out again if it sells to someone else. That applies to everything from best sellers for women to small items. Each extra trip is another last stage, and that is the stage that weighs most per item. A return doubles the most costly part.

Handling costs too

A returned item has to be checked, repacked, relabelled and put back on the shelf. Each step takes time and space, also for the best sellers from Copenhagen Bamboo. This work is not visible from outside, but it adds to the transport. The fewer returns, the more time there is for sending out new orders.

The tape measure is the best tool

Most returns come down to the wrong size, and two minutes with a tape measure prevents most of them. Do it every time before you order a bamboo jogging suit. Measure chest, waist and hips and compare with the chart. Write the numbers down so you have them ready next time you shop.

Use the size guide every time

Sizes vary between brands and between styles. A medium in one place is not always a medium in another. So it is a good habit to check the size guide for the exact item you are looking at, even if you have bought something similar before. It takes a moment and saves a trip there and back.

Measure a garment you already like

If you have a top or trousers that fit exactly as you want, lay it flat and measure it. Compare those numbers with the chart for the new item. This often gives a clearer picture than body measurements alone, because you see how much room you prefer. It works especially well for relaxed styles.

Read the fit description

Many items are described as close, regular or relaxed in fit. That tells you a lot about which size to choose. If you fall between two sizes, the description is often what decides it. Read it calmly and look at the photos before you put the item in your basket.

Avoid ordering several sizes

It can seem easy to order two sizes and send one back. But then the return is planned from the start, and the whole trip back becomes part of the purchase. Spend the time measuring and choosing one size instead. If you are still unsure, customer service can often help with advice on fit.

When a return is needed

Sometimes an item simply does not fit, even after measuring. Then it is perfectly fine to send it back. Fold it neatly in the original bag and return it quickly, so it can reach another customer. An item in good condition gets back on the shelf and into use sooner.

Frequently asked questions

How many items are usually returned

The share varies a lot between shops and product types. Clothing where size matters a lot is generally returned more often than items where fit is less important.

What is the most common reason

The wrong size. That is why a tape measure and a look at the size guide are the two things that prevent most returns before anything is even sent.

Can returns be avoided entirely

Almost, if you measure and use the size guide every time. A few items will still not fit, and then it is perfectly fine to send them back.