kundeservice
What to do if you have ordered to the wrong address
Short answer: If you discover that you ordered to the wrong address, act quickly. Find your order confirmation, check...
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How to take a good photo of the label
Short answer: A good photo of the label shows size, material and care instructions clearly, so that others can read i...
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A photo of the problem makes the reply faster
Short answer: A good photo shows customer service exactly what you see and saves them from asking about the details. ...
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How to use your order number with customer service
Short answer: The order number is the key to your order when you contact customer service. Find it in the order confi...
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What to write in your first email to customer service
Short answer: A good first email to customer service is short and holds what they need in order to help you without a...
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The parcel is opened, but the order seems incomplete
Short answer: If you have opened the parcel and think something is missing, the first step is to pause and check. Com...
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