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Delivery, what you can expect

Short answer: Delivery time depends on when the order is packed, not just on transport. If you order early in the day...

Returns and exchanges, how it works

Short answer: Returns are part of shopping online. The better you know the rules before you order, the less hassle th...

The size guide before you buy

Short answer: Most wrong purchases happen because the size was guessed. Five minutes with a tape measure and the guid...

What you can read in a product text

Short answer: The product text is the closest you get to holding the item in your hand. The fabric, the care instruct...

What you can see in a product photo

Short answer: A product photo shows more than the colour. The cut, the length and how the fabric drapes can all be re...

How to judge quality without feeling the fabric

Short answer: When you shop online, you cannot feel the fabric. But the product text, the weight and the photos of th...

When cheap clothes are expensive

Short answer: A cheap piece of clothing becomes expensive if it has to be replaced three times as often. The sums onl...

A three pack of T-shirts, how to work it out

Short answer: A three pack is cheaper per piece, but it is only a good deal if you wear all three equally. Most peopl...

A five pack of socks, when it pays off

Short answer: A five pack costs less per pair than five single pairs. But that only holds if all five pairs end up be...

Multipack or single item

Short answer: A multipack is cheaper per piece, but only if you use them all. Buying single items costs more per piec...

What clothes cost per wear

Short answer: The price on the label does not say much. The interesting number is the price divided by the number of ...

A simple plan for buying clothes over a year

Short answer: A plan makes shopping cheaper and more useful. Twice a year with a few pieces at a time keeps your ward...

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